The mission of the Greater Reading Chamber of Commerce & Industry is 'to be Greater Reading's leading resource and advocate for business.'
Helping your business succeed is the business of the Greater Reading Chamber of Commerce & Industry.
Meet the Staff!
After serving as the Chamber's Communications Coordinator, Elle has been promoted to Director of Workforce and Education. where she will take a leadership role in coordinating involvement in workforce and educational initiatives designed to support the Greater Reading business community and promote an effective talent-development strategy for Berks County. She will develop and implement related signature events and also validate employers' workforce hiring and training need requirements, including types of positions and careers, education and certification requirements and workplace skills and readiness to align the workforce pipeline to the public and private resources available. Prior to joining the Chamber team, Ellen was the Program Manager at Junior Achievement, where she coordinated community and business volunteers with local school districts to provide financial literacy and work readiness skills to students in grades K-12. She currently serves as an active Board Member for Exeter Community Education Foundation and Reading Beautification, Inc. In addition, she serves as a member of the Occupation Advisory Council for Lehigh Carbon Technical Institute and volunteers as a regional judge for annual DECA competitions. Ellen is passionate about education, and has also volunteered in the classroom as a CHOICES facilitator and conducts mock interviews in local high schools. She has a B.A. in Communication Studies from West Chester University.
Director of Business Services
As the Chamber’s Director of Business Services, Mark is responsible for outreach to Berks businesses to evaluate needs for employee development and organizational growth. This is a perfect career match, since his true passions in life include developing others, being intellectually curious and acting as a life-long learner. In his leisure time, Mark enjoys playing music and spending time with his wife and Golden Retriever, Max. You can often find Max alongside of Mark riding around in the car for joy rides. He is committed to serving in the community and actively volunteers in the Exeter Community and for the Berks Jazz Fest. Mark also enjoys cooking for family and friends, and sampling cuisine from around the world, especially Middle Eastern and Thai cuisine.
Ed is the controller at the Chamber. His responsibilities at the chamber include everything relating to finance and accounting. He also serves as the HR administrator. Ed has worked as an Accounting Manager, Cost Accountant, Assistant Controller, IT Manager, and Network Administrator. He has also worked in banking and was a realtor. Ed has a BS in Finance from Millersville University and a BA in Computer Networking. He is also a Certified Network Administrator. In the off hours, he likes to spent time with his wife and daughter. He enjoys supporting whatever activities his daughter is doing. Ed also likes spending time with his nieces and nephews, whether attending their sporting events or just cooking their favorite food. He lives in Sinking Spring with his wife, daughter and 2 cats.
Member Retention Specialist
Melissa is the Membership Specialist at the Chamber. Her responsibilities include completing the application process and orientation with members and while assisting the Director of Membership. She will on-board new members and help them with any questions about Chamber products and service. Member engagement is also an important aspect for Melissa – she will make sure our members are taking advantage of all the Chamber has to offer. She will also work closely with our Chamber Ambassadors. Prior to joining the Chamber team, Melissa worked extensively in the customer service field. She was previously employed by Install America as an administrative assistant/appointment scheduler. It may surprise you to know that Melissa was also a pastry chef. Melissa enjoys spending time with her husband, Blaine and her son, Daniel, who keeps them busy with football, basketball and baseball. She also enjoys reading books authored by Janet Evanovich and other murder mysteries, hiking and game nights with her family.
Director of Events
Bethany comes to the Chamber from Music Festivals & Tours and has 20 years of experience in planning events of varying sizes, including serving as Event Chair of the Macy’s Great American Marching Band culminating in the Thanksgiving Day Parade in NYC with 250 teens. When not managing events, Bethany enjoys reading thrillers - especially while lounging on a boat whale watching. She can often be found in the stands cheering on her son, Cooper, at one of his many sporting events.
Senior Vice President, Government & Community Relations
As Senior Vice President – Government and Community Relations, Gail is accountable for leading the Chamber’s legislative agenda, strategic communications and advocacy initiatives to strengthen the economic/business climate and quality of place for our region. Originally from western Pennsylvania where she stills spends weekends during the winter as a certified ski instructor. She is a recognized leader in regional and statewide initiatives associated with economic development and education, industry alliances, community/professional associations and a variety of charitable endeavors including Katrina/Iowa Flood Mission Trips and Prayers & Squares Ministry. Graduate of the University of Pittsburgh, EEI Executive Policy Institute, Principles of Public Utilities Operations and Management, Penn State Executive Institute and is a Certified Purchasing Manager (lifetime). Gail enjoys spending time with her family and friends along with skiing, golf, fishing and gardening.
Membership Services Representative
Anna is the “voice of the Chamber”. With her vast knowledge of all things Chamber, she will enthusiastically and efficiently answer any questions or pleasantly direct you to another staff member. She is our Certificate of Origin aficionado and resident notary. The backbone of our accounting system, Anna can process a check, credit card or even – incredibly enough, cash in the blink of an eye. She can keep an astonishing number of plates in the air with nary a chip – and we never hear the sound of shattering tableware! Anna is a born and bred Readingite who is proud of coming up through the Reading School System. Anna spent quite a few years in the printing industry, working with an orthopedic company, and publishers of school books from all over the United States and England. Anna is active in Berks County activities and when not coaching her daughter’s cheer squad, can usually be found at a Fightin Phils game or a local fair with her husband, Joe and their two beautiful children Taylor and Derek. Anna, although well-travelled, is delighted to have settled at the Chamber in the heart of Reading. Please call anytime, if only to hear her friendly and lilting voice.
Karen loves coming to work every day. With sixteen plus years in this industry, Karen still finds the opportunity to work with companies both large and small as a huge reward. Beginning her Chamber career as the second Marketing Director hired for the position, Karen likes to think of herself as an entrepreneur, creating within the context of the organization the “next new program or initiative” that will resonate with members of the business community. Few folks know that Karen was an aspiring ballet dancer who had visions of going to Julliard and becoming famous…or at least dancing for a lifetime. Those dreams were not to be realized, and instead Karen headed from New England to Stephens College in Columbia MO and earned a BA in Fashion Merchandising. Karen and her husband Alan were small business owners shortly after graduating from College. For seven years they worked at their two businesses in Massachusetts and from that amazing experience learned a bit about signing the front of the paycheck. A perfect segue way to a career in Chamber world!
Manager of Operations and Technology
Teresa ("T") oversees operations and technology at the Chamber, managing IT and the database – serving as webmaster and graphic designer, overseeing various projects, and just about anything else that manifests itself. The youngest of seven children, she was born and raised in the suburbs of Reading, where she still resides. After graduating from Holy Name, she received a Degree in Business from Penn State. Teresa's background is in manufacturing, including many years in specialty metal sales and office management. She is a trained internal auditor with a penchant for developing and documenting processes and procedures. A true devotee of Stephen Covey's The Seven Habits of Highly Effective People, she admits that her paradigm is still in the process of shifting. Teresa has a knack - and a passion - for anything "computer,” and this, along with her love of fantasy epics, historical novels and technical how-to books is why this "Trekkie's" office is marked "geek inside". When not sitting in front of a computer, she can be found at the side of her exceedingly romantic husband, Bill - usually at the local book store. Teresa is a very proud mother of four "perfect, yet very entertaining" children and "Nana T" to two truly extraordinary angels with tilted hallos. Although a cat-woman, the bane of her existence - and the love of her life has been her Siberian husky, Diggs. "T" is thrilled that her path has led her to the Chamber and is always more than happy to help our members in any way she can.
Member Services Manager
As the Chamber's Membership Services Manager, Kim's responsibilities include helping to develop and implement the Chamber’s Women2Women and Family Business Alliance programming. Kim has over 15 years of experience in management, recruitment and customer service. Kim graduated with a BS in Health Administration from The Pennsylvania State University, State College and earned a Master’s of Science Degree in Health Administration from St. Joseph’s University, Philadelphia. She currently serves as a Board Member for Breast Cancer Support Services of Berks County. When she is not working, Kim enjoys spending time with family and friends.
Director of Membership
Justin joins the Chamber with a vast background in sales and customer service. He spent years in sales management for a medical equipment company, and before that had been in recruitment for a staffing agency. He is the former Membership Chair for Greater Reading Young Professionals (GRYP), and hosts a weekly podcast called the Growth Now Movement. Constantly striving for growth in all aspects of his life, Justin has a positive approach to his profession, and displays a passion for the work that he does!
Business Services Representative
Trinity has become the pillar of perfection of our Training Department. She is responsible for coordinating the Chamber's training programs and administrating our Catalyst on Commerce. Trinity graduated from York College with a degree in Public Relations and served as a Client Services Manager at Bayada Home Health Care in Queens NY & Philadelphia PA until moving back home to Reading to be near family. An avid reader, she enjoys any activity that exercises her prodigious creativity - whether it’s art, writing, or DIY projects. Trinity serves on the Wilson School District Alumni Committee. She also volunteers at the GoggleWorks Center for the Arts, within the Reading Hospital System, and with other local organizations.