Customized Training & Consulting

Customized Training is the key to increasing your profitability and competitive advantage. The Greater Reading Chamber of Commerce & Industry can design an in-house training program at your facility that combines the knowledge and skills that are specific to your business, industry or workplace.

All of the programs, courses or seminars that are offered at The Chamber can be customized and delivered on-site at your facility. We can also develop, design or combine areas of training to satisfy the diversity and uniqueness of your organization.

Contact our Business Services Team at 610.376.6766 to discuss your training and consulting needs today.

Health & Safety- The Chamber has highly qualified Safety Professionals to assist you in developing & implementing Health & Safety programs to ensure OSHA compliance and reduce lost work cases, home & work related injuries and Workman's Comp claims.

Environmental - The Chamber offers Environmental Services that can be customized to meet your needs and budget.  From telephone conversations to review your completed reports before submittal to outsourcing services we have the resources.

Human Resources - The Greater Reading Chamber of Commerce & Industry has a highly qualified team of consultants experienced in the following HR domains:

· Employment Services                                     · Labor & Employee Relations

· Compensation & Performance Management     · Safety & Health Services

· HR Administration                                          · Workforce Re-Structuring

· Affirmative Action Plans                                  · Employee Relations Training

Customer Service - The objective is to understand the importance of a customer - focused organization & how to deliver exceptional customer care. 

Lean/Six Sigma - Popular because of its objectives to reduce waste, create continuous process/product flow and increase customer satisfaction, Lean Thinking has become one of our most requested Process & Profitability Improvement conduits.  For organizations whose customers place a high value on predictably and consistent business processes, Six Sigma frees the organization to focus on improving process capability and as sigma levels increase, the cost of poor quality decreases and profitability increases.

Business Growth Services - The Greater Reading Chamber of Commerce & Industry will work side by side with you with a certified Professional Business Advisor (PBA) from Business Growth Services, who will evaluate, strategize, discover, and implement solutions that address your growth needs, yielding immediate as well as long-term sustainable benefits. 

Sensitivity & Sexual Harassment - Our program is tailored to your policy and audience (Plant/floor employees, Supervisors, Office staff, Managers) to increase the awareness of sensitivity & sexual harassment issues and liabilities in the workplace. General areas of focus include:

• What is Sensitivity & Sexual Harassment - how does it apply in the workplace

• Laws & legal guidelines       

• Management’s role in Sensitivity & Sexual Harassment issues

• Recent trends in Sensitivity & Sexual Harassment encounters

• Methods of prevention

• Action when Sensitivity or Sexual Harassment occurs

Internal Auditor Training - This training will provide effective instruction & practical application of techniques for conducting process-oriented audits of quality management systems, which are designed to meet the requirements of ISO 9001:2000. We use a very practical, learn-by-doing, “live-fire” approach, proven & effective for both novice & lead auditors. Novices will learn the basics of auditing & have an opportunity to practice learned techniques in real situations. Veteran auditors will have an opportunity to examine & discuss methods of conducting process-oriented audits. Both will learn how to audit for process effectiveness.

DiSC – Discovering The Differences - The DiSC Personal Profile System will help you gain a more in depth understanding of yourself and others in your environment for maximum productivity and teamwork in your organization. The DiSC identifies Dominant, Influencing, Steady & Compliant behaviors for all levels of employees within your organization. Understanding style can help improve communications, cooperation, productivity & overall effectiveness of successful company teams & workplaces.